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Privacy Policy

Electricity Utility ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you call or interact with us, how we use it, and the choices you have.

Information We Collect

When you call (888) 650-5279, our agents may collect information you choose to provide, which can include:

• Your name, service address, and zip code
• Your phone number and, if provided, email address
• Account details from your current electricity bill, if you share them
• Notes from our conversation about your plan preferences

We do not collect information through website forms, cookies used for tracking, or automated data capture on this site. Our website exists to provide information and direct you to call us.

How We Use Your Information

• To review available electricity plans for your address
• To process an enrollment or switch if you choose to move forward
• To follow up with you regarding your account or enrollment status
• To comply with applicable state and federal regulations governing electricity enrollment

How We Share Information

We may share the information you provide with electricity suppliers and your local utility as necessary to complete an enrollment you have authorized. We do not sell your personal information to third parties for marketing purposes.

Call Recording

Calls to (888) 650-5279 may be recorded or monitored for quality assurance and compliance purposes. By calling, you consent to this recording where permitted by law.

Data Retention

We retain information related to your enrollment for as long as necessary to service your account and to meet regulatory record-keeping requirements.

Your Choices

You may ask us to stop contacting you, correct inaccurate information, or ask what information we hold about you at any time by calling (888) 650-5279.

Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.